Truworths is a multi-faceted business, with many different departments, offering diverse career opportunities.
BUYER
The role of a buyer is to select the best product, at the best price, and ensure that this product goes into stores at the correct time to offer our customers the latest fashion. Not only do you need to have a flair for fashion but also an ability to work together in a team to deliver the product to the customer. Together with an understanding of the South African customer and retail competitors these skills are combined to offer the Truworths customer the latest fashion offering at an affordable price.
TRAINEE BUYER
Do you dream of one day shopping in New York, London or Paris to make sure that fashionable South Africans feel confident and are dressed to impress? If so, embarking on a career as a trainee buyer is definitely for you! MORE
A trainee buyer lives, breathes, eats and sleeps fashion. As part of a dynamic buying and planning team at our Cape Town head office, you will be trained to take on the challenge of giving our customers the look they want.
A tertiary qualification in fashion design (or a related qualification or experience), plus creative flair, a commercial eye, excellent organisational ability, well-developed interpersonal skills and an absolute passion for fashion are essentials for success in this career.
PLANNER
The role of a planner is to forecast the sales for the forthcoming season based on previous season's history as well as the upcoming trends. They work closely with the buyers to ensure that there is a correct balance of merchandise bought so that the customer has a variety of products to choose from in stores at any particular time.
Numerical and lateral thinking play a large part in the role of a planner, together with good communication skills and an ability to analyse information.
TRAINEE PLANNER
If you are a born trader, love being the power behind the money and want to play a strategic role in the success of a business - with a real desire and drive to pursue a career in the competitive world of fashion retailing - then you should consider embarking on a career as a Trainee Planner. MORE
Situated at our head office in Cape Town, you will work with one of our buying and planning teams, utilising the latest technology and systems in merchandise planning. A degree/diploma or related experience involving proven numerical, analytical, lateral thinking, coupled with excellent communication and problem solving skills, are essentials for success in this career.
VISUAL DISPLAY
The visual display department works closely with the buying divisions, fashion studio and marketing department to conceptualise windows and in-store display designs. All visual displays are in line with international trends, with inspiration and trends being drawn from regular visits to Europe and the USA as well as extensive reading of trade, technical and décor literature. Positions that exist within this department include: Window Dressers; Display Designers and Production Co-ordinators.
STORE DESIGN
Most of our stores are based on an Emporium format, unique to Truworths. This format makes it possible to showcase the wide array of brands using the store-within-a-store concept. The Truworths Emporium enhances the customers' experience. The combination of many brands in one store creates an exciting atmosphere and offers a convenient way to shop. Some positions that exist in this department are: Store Design/ Planners; CAD Technicians; Architects and Retail designers.
STORE OPS
Store operations are the face of our business. Its how our customers get to know us, build relationships with us and allow us to make profit. Our friendly and well trained staff strive to deliver excellent customer service and take every opportunity to share our love of fashion with them. We employ staff at every level from Sales and Service Consultants, Visual Merchandisers and Managers.
MARKETING PROMOTIONS AND CREDIT
Marketing and promotions enhance the Group's image in the market through appropriate brand building activities that attract customers into the stores. Credit extension and collection of cash provide customers with the credit required to make a purchase. MORE
Truworths uses advanced analytics to optimise data modelling capabilities and extensive market research to understand consumer needs in order to build powerful targeted marketing and credit management strategies.
Marketing department is responsible for the implementation of successful advertising and promotional strategies that focus primarily on activities that are core to fashion, including fashion-oriented promotions and events that service its target market.
To ensure the effective implementation of these strategies we have people working in Advertising, Promotions and PR, Customer Relationship Marketing and Market Research.
IT
Our IT infrastructure and business applications are constantly being challenged to provide enhancements to systems and improve the day-to-day management of the business, including merchandising, product design, logistics, distribution, credit management, customer relationship management, internal communication, administration, finance and human resources. IT is responsible for systems that result in enhanced capacity, functionality, efficiencies and productivity as well as cost benefits. Positions within this department include Development, Support and Technical Specialists.
HR
HR is a multi-faceted department offering diverse career opportunities. At Truworths, HR covers all aspects of people management, starting with recruiting the most suitable people for the business, then training and developing these people to ensure their success and growth within the business. HR is also involved with salaries and the benefits offered to staff. MORE
As Truworths is a highly labour-intensive environment, it is crucial that we have a robust Employee Relations department to guide and advise management regarding the best way to manage people in a variety of different situations. Given the dynamic nature of the business, we are constantly looking at new ways to manage people and processes.
FINANCE
Retail is often overlooked by career seekers in the area of finance, as it is not always clear where they fit in. The finance department at Truworths works on a diverse portfolio of financial activities. These include Clerical Finance Clerks, CA's - Project Office, Management Accountants, Taxation Specialists, Banking Specialists and Budgeting.
LOCATIONS
An essential part of our business is deciding where to trade. At Truworths, we have a dedicated team that focuses on securing top positions in new shopping centres, cities or towns and managing those properties for us.
TRUWORTHS DISTRIBUTION CENTRE
All merchandise found in our stores begins its journey from our central warehouses in Cape Town. Truworths has two Distribution Centres (TDC and Bofors) that carefully manage the allocation, picking and packing and finally, the distribution of merchandise to all Truworths, Identity and Uzzi stores. The Truworths Distribution Centre comprises five departments: Value Added Centre; Hanger Department; Archive; Visual Display and Shop Fitting and Stationery.